If you have ever been haunted by a rogue "Anti-virus" you know how unrelenting they can be. The most recent one I encountered was on my mother's computer. It hid her desktop and would not let her install any legitimate anti-virus program. I have used Combo-fix, Malwarebytes, and Avast to remove viruses like this. Recently, I read an article about this in the Doctor section of Maximum PC which directed readers to this URL. For some reason, I knew I should keep it for future reference.
So, as the article recommends, I had her install SUPERAntiSpyware (The free version). Of course, the rogue "security tool" would not let her install it. I had her restart the computer in safe mode (hold the F8 key while your computer is booting) and install the software. She ran the quick scan and it found a bunch of things. She removed all threats and restarted.
This fixed the problem, but I still had her install Malwarebytes. Since I use free anti-virus software, I feel safer when I use two. This way if one misses something, the other will catch it. One my computer, I use Avast and Malwarebytes and I have not had any problems. It beats paying 50-60 dollars a year.
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